Dotplay Privacy Policy
Last Updated: August 27, 2024
1. Introduction
dotplay, Inc. ("dotplay," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services, including our website, games, and applications (collectively, the "Services"). By using the Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Services.
2. Data Controller
dotplay is the data controller responsible for your personal data processed in connection with the Services. If you have any questions or concerns about our data practices, please contact us at mstigmz@gmail.com.
3. Personal Data We Collect and How We Use It
We collect and process various types of personal data for specific purposes and under different legal bases. Below is a detailed overview:
| Type of Data | Purpose of Processing | Legal Basis | Retention Period |
|---|---|---|---|
| Account Information (e.g., username, email) | Account creation, Service provision | Contract Performance | 3 years after last activity |
| Device Information (e.g., IP address, OS) | Service functionality, Security | Legitimate Interest | 3 years after last activity |
| Gameplay Data (e.g., game progress) | Enhancing game experience, Service improvement | Contract Performance, Legitimate Interest | 3 years after last activity |
| Payment Information (e.g., billing details) | Processing transactions, Fraud prevention | Contract Performance | 3 years after last activity |
| Communication Data (e.g., customer support inquiries) | Providing customer support | Legitimate Interest | 3 years after last activity |
| Analytics Data (e.g., user interaction data) | Improving Services, Personalization | Legitimate Interest | 3 years after last activity |
4. Automated Decision-Making and Profiling
We use automated systems to enhance your gaming experience by providing personalized game recommendations based on your playing history. While this improves service relevance, it does not significantly impact your legal rights. You may request human intervention, express your views, or contest automated decisions by contacting us.
5. Data Sharing
We may share your personal data under the following circumstances:
- Service Providers: We work with trusted third-party providers to support our Services, including payment processors, hosting providers, and analytics services.
- Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to court orders, subpoenas, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity as part of the transaction.
6. International Data Transfers
Your data may be stored and processed outside your country of residence, including on AWS servers. For EU users, we ensure that data transferred outside the EU is protected under Standard Contractual Clauses or other appropriate safeguards in compliance with GDPR.
7. Data Security
We implement a range of technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access control mechanisms, and regular security assessments.
8. Your Rights
Depending on your location, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data under certain circumstances.
- Restriction: Limit how we process your data in specific situations.
- Data Portability: Obtain a copy of your data in a structured, commonly used format.
- Objection: Object to our processing of your data where applicable.
- Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, please contact us at mstigmz@gmail.com. We will respond to your request within one month, as required by applicable law.
9. Children's Privacy
Our Services are not directed at children under 13 years of age, and we do not knowingly collect personal data from them. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete the information promptly. For users aged 13 to 18, parental consent is required for the collection and use of personal data. Parents can review, delete, or refuse further collection of their child's information.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: Request details about the personal data we have collected about you in the last 12 months.
- Right to Delete: Request the deletion of your personal data, subject to specific exceptions.
- Right to Opt-Out: Opt-out of the sale of your personal data (note: we do not sell personal data as defined by the CCPA).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.
To exercise your California privacy rights, please contact us at mstigmz@gmail.com.
11. Cookie Policy
Our Services use cookies and similar tracking technologies to improve your experience, analyze site usage, and serve personalized content. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more details, please refer to our Cookie Policy (link to the full Cookie Policy).
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.
13. Data Breach Notification
In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority promptly and within 72 hours of becoming aware of the breach, as required by applicable law.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
Email: mstigmz@gmail.com
15. Additional Information for EU Users
For users in the European Union, dotplay acts as a data controller under the General Data Protection Regulation (GDPR). The legal grounds for processing your data include the performance of a contract, our legitimate interests, and your consent where necessary.
You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns regarding your personal data.